Passport India


A redesign concept for the Passport India (Passport Seva) Website.





Passport India Redesign
Design Concept by Subhankar Das 2016
The motivation behind my redesign was to present the most important tasks and content upfront. The primary challenge with the existing Passport India website is the lack of hierarchy in terms of content as well as visual layout. The redesign prioritizes the tasks that a user intends to accomplish on a passport website while presenting the user with only the relevant information at any given point.










Usability Overview
The motivation behind my redesign was to present the most important tasks and content upfront. The primary challenge with the existing Passport India website is the lack of hierarchy in terms of content as well as visual layout. 






Effectivenss
The website is designed to be extremely task oriented. Primary tasks are located on topwith clear labels and supporting text. The contents have been clearly divided into sections so that users can find all the important information by a simple glance at the page.

Efficiency
The website is designed to be task focused and therefore primary tasks and content have been given top priority in the hierarchy. Users can begin to engage with tasks as such applying for new passport, track status, etc. within seconds of opening the website.


Satisfaction
A task oriented website needs to make sure that the user is able to accomplish their goals as quickly and efficiently as possible. By presenting all the necessary information in a clear & concise manner, this redesign tries to make the process of dealing with passport related tasks a simple and satisfying journey.

Adaptability
The current website is overloaded with information and redundant content but certain primary tasks such as login/register (for instance) are not present in the primary navigation. This redesign tries to address that issue by making sure core functionalities are always accessible to the user whenever possible. Links to relevant actions and help content are present in the task areas so that users don’t have to shuffle between pages to find a link.





Visual Design Overview
The ideas was to convey the following keywords to the user - Clean, Professional, Streamlined, Fast Paced - through the visual design. The design strives to strike a balance between being modern and interesting but also serious and professional in tone as an official website.





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Subhankar Das 2018
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